Mobile App

The Qrew HR mobile app puts everyday HR tasks on your phone. Employees use it to check in, apply for leave, and download payslips. Managers use it to approve requests without opening a laptop. This article covers installing the app, signing in, and the most common tasks.

1. Install the app

On an iPhone, open the App Store. On an Android phone, open Google Play.
Search for Qrew HR and install the app.
Keep the app updated so you have the latest fixes and features.

2. Sign in

Open the app and sign in with the same work email and password you use on the web.
If you haven't set a password yet, accept the invite email from your HR team first, or use Forgot password?.
Allow notifications so you hear about approvals, payslips, and announcements.
If your organization uses geo-fenced attendance, allow location access when prompted. Location is used when you check in or out.

3. Check in and check out

On the home screen, tap Check In when you start work.
If geo-fencing is on, the app confirms you are inside an approved work location.
Tap Check Out when you finish. Your hours appear on your attendance calendar.
Missed a punch? Open Attendance, select the day, and raise a regularisation request.

4. Apply for and track leave

Tap Leave to see your balances.
Tap Apply Leave, choose the type and dates, add a reason, and submit.
You get a notification when your manager responds. See Leaves for details.

5. View payslips and documents

Tap Payslips to view or download any published payslip.
Tap Docs for company policies and your own documents.

6. Raise a helpdesk ticket

Tap Helpdesk and choose New Ticket.
Pick a category, describe the issue (for example, "Payslip not received for May"), and submit.
Track the status in My Tickets.

7. For managers: approve on the go

Pending leave, regularisation, and other requests from your team appear under Approvals.
Open a request, check the team calendar if needed, and tap Approve or Reject with a comment.

Tip: If check-in fails at the office, turn on high-accuracy location in your phone settings and step away from basements or thick walls before trying again.

Common questions

Can I use the app on more than one phone?

Yes. Sign in on any device with your work credentials. Your organization's policy may limit attendance check-ins to one registered device.

Why does the app say I'm outside the work location?

GPS may be inaccurate indoors. Wait a moment, refresh, and try again. If it keeps happening, ask HR to check the geo-fence for your location.

I changed phones. Do I need to do anything?

Install the app on the new phone and sign in. If check-in is tied to a device, ask HR to reset your registered device.

Is my data safe on the app?

The app connects over encrypted connections and shows only what your role allows. See Security & Data.