Billing Help

This article explains how Qrew HR plans and billing work: the free plan, the free trial, how paid plans are priced, and how to pay, upgrade, or change your plan. Only admins can see and change billing.

For current plan prices and what each plan includes, always check the Pricing page.

How plans work

Free plan: ₹0, free forever for teams of up to 5 employees.
Paid plans: priced per employee per day, so your bill follows the size of your team. Higher plans include more modules and support.
Free trial: 14 days to try paid features. No credit card is needed to start.

1. Start or check your trial

Start a trial from the Pricing page.
Once signed in, go to Settings → Billing to see how many trial days are left.
Before the trial ends, choose a plan to keep paid features. If you don't, and you have 5 or fewer employees, you can continue on the Free plan.

2. Choose a plan

In Settings → Billing, click Choose Plan.
Compare plans and select the one that fits. Not sure? Write to sales and describe your team.
Confirm the number of employees. Your estimated bill is shown before you pay.

3. Pay

Pay by card, UPI, or bank transfer.
For invoiced billing, write to sales@qrewhr.com.
Add your company's billing name, address, and GSTIN under Settings → Billing → Billing Details so they appear on invoices.

4. Download invoices

Go to Settings → Billing → Invoices.
Download any invoice as a PDF for your accounts team.

5. Upgrade, downgrade, or change headcount

To move plans, open Settings → Billing and click Change Plan.
Upgrades unlock the new modules straight away.
When you add or remove employees, your bill follows your active employee count. Mark people who have left as exited so you are not billed for them.

Tip: Before downgrading, export any data from modules that are not included in the lower plan, such as payroll or performance reports.

6. Cancel

To cancel a paid plan, write to support@qrewhr.com from an admin email address. If you would like a copy of your data before you leave, ask for an export in the same email.

Common questions

Do I need a credit card for the free trial?

No. You can start the 14-day trial without entering any payment details.

What happens if my team grows past 5 people on the Free plan?

You will be asked to move to a paid plan to add more employees. Your existing data stays as it is.

Can I get a GST invoice?

Yes. Add your GSTIN in billing details and it will appear on your invoices.

Who can see billing?

Only users with the admin role, or a custom role that includes billing access.