AI Workflows & Helpdesk

AI copilots. Smart automation. Happy employees.

Qrew HR’s AI Workflows & Helpdesk combines intelligent automation with human-like support. Resolve queries faster, automate HR tasks, and orchestrate workflows so your HR team can focus on what matters most.
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Q
AI Copilot
Online
Hi Ananya! How can I help you today?
Popular actions
Apply for leave
Check leave balance
Update personal details
Payslip not received
IT equipment request
Ask anything about HR...
My Tickets
+ New Ticket
Open 5
In Progress 2
Resolved 18
#HR-1042
Payslip not received for May
Open
2h ago
#HR-1041
Request for work from home
In Progress
6h ago
#HR-1039
Update PAN details
Open
1d ago
#HR-1038
Onboarding documents upload
Resolved
2d ago
View all tickets
Seamlessly integrates with
M Microsoft 365
G Google Workspace
S Slack
A Azure AD
K Keka
Z Zoho People
AI-POWERED HR SUPPORT

Everything your HR team needs, powered by AI

From first response to final resolution, Qrew HR helps automate repetitive work, answer employee questions, and improve every HR interaction.

AI Copilot

24/7 conversational support that understands HR policies, employee intent, and common service requests.

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Smart Ticketing

Auto-categorize, prioritize, and route tickets to the right HR, IT, or admin team instantly.

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Workflow Orchestration

Build and automate multi-step HR processes without code, from approvals to task follow-ups.

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Knowledge Base

Centralize HR policies, SOPs, FAQs, and guides so employees always get consistent answers.

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Self-Service Portal

Empower employees to find answers, raise requests, and track status without waiting for HR.

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Analytics & Insights

Track trends, resolution times, workload, and satisfaction to continuously improve employee support.

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The benefits your organization will love

80% faster

Query resolution across common HR requests.

40% fewer

Repetitive tickets handled manually by HR.

24/7 instant

Employee support without waiting for HR hours.

Higher satisfaction

Employees get answers faster and feel supported.

Complete visibility

Track every request, owner, status, and resolution.

Lower HR workload

More strategic time for people operations.

UNIFIED WORKSPACE

A unified workspace for workflows and support

One place to manage employee conversations, automate workflows, and deliver exceptional employee support across HR, IT, admin, and facility requests.
Omnichannel conversations in one inbox
AI-suggested replies and smart routing
Multi-step workflow automation
SLA, escalations, and reminders
Knowledge base and announcement center
Helpdesk
All Tickets My Tickets Unassigned Mentions
Q
Status
Priority
Category
AI Filters
Ticket ID
Subject
Requester
Category
Priority
Status
#HR-1042
Payslip not received for May
Ananya Sharma
Payroll
High
Open
#HR-1041
Request for work from home
Rohan Mehta
Leave
Medium
In Progress
#HR-1039
Update PAN details
Neha Bansal
Employee Profile
Low
Open
#HR-1038
Onboarding documents upload
Vikram Menon
Onboarding
Medium
Resolved
#HR-1037
IT equipment request
Karan Malhotra
IT & Access
Low
Resolved
HR USE CASES

Automate the HR requests your team handles every day

Qrew HR helps employees get faster answers while HR teams reduce manual follow-ups, repetitive tickets, and process delays.

Leave & Attendance Queries

Employees can ask about leave balances, attendance issues, holiday calendars, and regularization requests without waiting for HR.

1Employee asks a leave question
2AI checks policy and balance
3Request is created or resolved
View use case

Payroll & Payslip Support

Resolve salary slips, tax declarations, reimbursement, payroll correction, and CTC-related questions with guided automation.

1Employee raises payroll query
2AI identifies category and priority
3Payroll owner receives the ticket
View use case

Employee Profile Updates

Employees can update personal details, bank information, documents, emergency contacts, and statutory data through approval workflows.

1Employee submits update request
2Documents are verified
3HR approves the change
View use case

HR Policy Questions

Let employees ask questions about policies, benefits, holidays, probation, travel, expenses, and company rules in natural language.

1Employee asks policy question
2AI searches approved knowledge base
3Answer is shared instantly
View use case

Onboarding Task Automation

Create onboarding checklists, collect documents, notify stakeholders, assign equipment, and guide new hires through every step.

1Candidate joins the company
2AI triggers onboarding tasks
3HR tracks completion status
View use case

Approvals & Escalations

Automate approvals for HR requests, detect pending actions, send reminders, and escalate delays before they become bottlenecks.

1Request enters approval flow
2AI monitors SLA and delay
3Escalation is triggered automatically
View use case

Make HR support faster without increasing HR workload

Use AI to resolve common requests, automate workflows, and keep every ticket visible from start to finish.

Book a Demo
TRUSTED BY MODERN HR TEAMS

Support teams work faster with AI-powered helpdesk

HR, IT, admin, and people operations teams use Qrew HR to reduce repetitive queries, speed up resolutions, and improve employee experience.

“Qrew HR’s AI helpdesk helped us reduce repetitive HR queries and made our support process faster, cleaner, and easier to track.

Priya Nair
Head of People Operations, ElevateX
72% faster first response time
45% fewer repetitive HR tickets
4.8/5 employee support rating

“Employees now get answers instantly without waiting for HR to reply to every small query.”

Rohan Mehta
HR Manager, Nexora Labs

“The workflow automation is helping us reduce manual follow-ups during onboarding.”

Ananya Sharma
People Ops Lead, AgileTech

“Ticket ownership, SLA tracking, and escalations are now far more transparent.”

Karan Malhotra
Admin Lead, Vertex Systems

“Our HR team is spending more time on strategic work and less time answering repeat questions.”

Neha Kapoor
COO, Crestway
72%
faster first response
45%
fewer repeat tickets
3.5x
higher support visibility
24/7
AI employee assistance
FREQUENTLY ASKED QUESTIONS

Everything you need to know about AI Workflows & Helpdesk

Get answers about AI support, workflow automation, ticket routing, security, knowledge base, and employee self-service.
The AI Copilot helps employees get quick answers to common HR questions, guides them through requests, suggests next actions, and can help HR teams reduce repetitive manual responses.
Yes. Tickets can be categorized and routed based on request type, department, priority, employee details, and workflow rules. This helps HR, IT, admin, and payroll teams respond faster.
Yes. Employees can raise requests, ask questions, track ticket status, access knowledge base articles, and follow guided steps without depending on repeated HR follow-ups.
Yes. You can configure workflows for leave requests, payroll queries, onboarding tasks, profile updates, equipment requests, policy approvals, escalations, and reminders.
Yes. Qrew HR is designed with role-based access, permission controls, and secure handling of employee information so sensitive data is only visible to authorized users.
Yes. You can maintain an approved knowledge base with HR policies, SOPs, FAQs, benefit guides, onboarding documents, and company rules so employees receive consistent answers.

Want to see AI workflows in action?

Book a demo and see how Qrew HR can automate HR support, ticket routing, approvals, and employee self-service.

Book a Demo
READY TO AUTOMATE HR SUPPORT?

Turn every HR request into a faster, smarter workflow.

Start using Qrew HR to answer employee questions, route tickets, automate approvals, and give your HR team more time for meaningful people work.
No credit card required
14-day free trial
Cancel anytime
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